Job vacancy Receptionist

NASRA Building 1st Floor PO Box 30511 City Centre, Lilongwe
  +265 881 123 270, +265 994 659 636

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Job Type
Job Status
Full Time
25 January, 2021
Job Title


Job Location
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Shield Finance Company ltd is a financial institution that offers a range of financial services i.e. Lending services, Invoice/Debt collection, money and property recovery services, debt purchase, Invoice/debt counseling and Intermediate services, Debt/ invoice Vetting, Profession invoice/Debt Tracing and Commercial and domestic rent arrears recovery services (CDRARS) in Malawi.

Our vision providing an all-inclusive bouquet of financial products and services to the economically weaker enterprising sections of the country for enabling mainstreaming and socio-economic betterment

Shield Finance company limited is currently seeking a Full-Time Branch Manager and a receptionist.


Title: Receptionist (1 post)

Job Code: SFC00/09

Reports to: Branch Manager

Location: Ekwendeni


This position will continually assist Shield Finance in delivering its Service Mission to its Client:


1. Front Desk

  • Receiving and guiding all visitors/clients to respective department.
  • Providing general information to visitors about shield products.
  • Receive and transfer(distribute) all incoming calls;
  • Book all outgoing calls as requested;
  • Keeping the reception area neat and tidy at all times.
  • As a first point of contact, alert the Administration Officer or Senior management of any incidences that may pose a security risk to the office or staff.
  • Ensure that all important visitors to the Shield Finance Company sign the visitors’ book and that the book is properly handled.

2. Administrative duties

Support the Administration/Operative team as regards:
  • Liaising with Office Assistants, ensure that photocopying and binding of documents is done as requested by senior staff;
  • Ensure that recording and franking of out-going mail with liaison of Office Assistants is done and charged to respective projects accordingly;
  • Ensure that all the main doors and windows (general areas) to the Shield offices are duly locked securely after office hours.
  • Liaise with the Manager in managing and maintaining the weekly leave in/out schedule.
  • Liaise with the Branch Manager and Administration to ensure regular responses to employment cum business requests are done regularly.
  • Provide secretarial support services to senior staff as requested.
  • Assist with bookings of the boardroom in consultation with the Administration Officer.
  • Perform filing of documents emanating from the Administration Officers
  • Any other duties as may be assigned by line manager or his/her seniors.


  • 3+ years of related experience in the Consumer Lending or Financial Services industry is a requirement.
  • Certificate in a discipline such as Business administration, hospitality management, marketing.


  • Excellent computer applications knowledge e.g. MS office;
  • Excellent use of email systems;
  • Fluent in English Language, both spoken and written. Knowledge of Tumbuka will be an added advantage;
  • Good physical outlook with excellent interpersonal skills, a pleasant personality;
  • A good team player;
  • Ready to work for long hours.


Interested and qualified candidates should submit their Application letter, CV and copies of certificates for immediate consideration to:

Email: [email protected]  

not later than 25/01/2021.

Please identify the position you are applying for with the job code.

Shield Finance company limited is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, marital status, age, religion, national origin, sexual orientation, disability, or status.

Please note that only shortlisted candidates will be contacted

Shield Finance Company LTD

An apt scheme to financial liberation

P.O. Box 40

Mzuzu Cell: 0888 542 072/0888 542 073

Email: [email protected] 

Valid Till
26 Jan, 2021

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