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- Guest Experience Manager
Job vacancy Guest Experience Manager
Announced
20 March, 2024
Job Type
Employee
Job Status
Full Time
Job Title
Guest Experience Manager
Job Presentation
We are looking for profiles and CVs of Guest Experience Managers that we will send to our large account customers for their future recruitment needs.
Duties:
- Supervise and lead employees ;
- Understand guest needs ;
- Support handling complaints ;
- Deliver an exceptional Guest experience ;
- Manage Guest flow and wait times ;
- Manage the Guest Experience team ;
- Monitor team performance ;
- Ensure that guests get the best possible experience ;
- Manage reservations calls ;
- Make the recommendations to enhance operational needs.
- College Degree or equivalent ;
- Minimum 2 years’ experience in a related field ;
- Strong managerial experience ;
- Time management skills ;
- Natural communicator.
Job category : | Tourism, hotel business and catering |
Industries : | Education, trainingIT, software engineering, InternetTemporary work, recruitment |
Employment type : | Permanent contract |
Region : | Blantyre - Central - Lilongwe - Mzuzu - Northern - Southern |
Experience level : | 2 to 5 years |
Educational level : | College |
Spoken language : | english›fluent |
Key Skills : | cateringtourism |
Number of Position(s) : | 1 |
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Valid Till
18 May, 2024 (13 days left)
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